Support
We're happy to help.
Have a question, found a bug, or want to share feedback? Email us and we'll get back to you as soon as we can:
📧 support@endpointtechnologyllc.com
Frequently asked questions
How do I restore my subscription?
Open Sol, go to the paywall or Settings, and tap Restore purchases. As long as you're signed in to the same Apple Account you purchased with, your Sol Pro subscription will be restored.
How do I cancel my subscription?
Subscriptions are managed by Apple, not within the app. On your iPhone, open Settings → [your name] → Subscriptions, choose Sol, and tap Cancel. You'll keep access until the end of the current billing period.
Where is my data stored?
Your skills, sessions, streaks, and milestones are stored locally on your device. We don't keep a copy on our servers, and your practice data is removed when you delete the app.
What's the difference between Count Up and Countdown?
Count Up tracks an open-ended session and fills toward your selected target. Countdown runs for a set duration and counts down to zero. Either way, every minute is logged to the skill you're focusing on.
How do streaks work?
Meet your daily practice goal to keep your streak alive. Each day you hit your goal lights up another orb in your week — miss a day and the streak resets, so small, consistent sessions are what keep the orbit going.
How do I reset my data?
Open Settings inside Sol and use the reset option to clear your practice data. You can also remove the app to delete everything stored on your device.